HOW IT WORKS
STEP 1
Quotation Form
Fill out a quotation form that with information on the bike, the job required, and upload some images too!
STEP 2
Down payment
Once you approve the quotation, we will transact a down payment to initialize the repair process
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STEP 3
Getting us the bike
There are various ways that they can get us their bike​
Local or Satellite Drop Off
You can drop off your bike right at our doorstep, or at one of our drop off locations.
Affiliated Bike Shop Drop Off
You can also drop off at an affiliated bike shop. They can offer you assembly/disassembly services if you required, and the bike shop will also handle the logistics of transporting the bike to us for paint or repair.
Direct Shipment
You can make your own arrangements on shipping the bike to us, and we would be happy to guide you through the process if you need any assistance!
STEP 4
Receiving the Bike
One we receive the bike, we will inform you of the delivery, and we will set up your bike on our work queue.
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STEP 5
Working on the Bike
We begin working on the bike, and periodically send you updates on the status of the repair or paint job. This typically takes 2 to 3 weeks.
STEP 6
Returning your bike
After the job is complete, we will reach out to you to settle the remaining balance, after which we will arrange the return of your bike via:
Local or Satellite pick up
Wherein you let us know the date and time you would like to drop by and pick it up.
Affiliated Bike Shop pick up
Wherein we ship the frame back to the affiliated bike shop, and they will hand it off to you
Direct Shipment
Wherein we ship the bike to your address.